Terms & Conditions

Welcome to Riyago Tourism! These terms and conditions outline the rules and regulations for the use of our website and the booking of our tours and travel services. By accessing or using our website, making a booking, or engaging our services, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use our website or engage our services.  

1. Use of Website & Services

• Permitted Use: You may use this website to browse information about our tours and travel services, make bookings, contact us, and access other related information.
• Prohibited Use: You agree to use our website and services only for lawful purposes and in a manner that does not:
  • Infringe the rights of others, including intellectual property rights.  
  • Interfere with the website’s functionality or security.
  • Transmit any viruses, malware, or other harmful code.
  • Collect any personal information about other users without their consent.
  • Use any automated means to access or scrape the website.

2. Booking Procedures & Cancellation

• Booking: Bookings can be made online through our website, by phone, email, or in person at our office.
• Payment: Payment for tours and services can be made by credit card, debit card, bank transfer, or other methods as specified.
• Confirmation: Upon successful booking, you will receive a confirmation email or other confirmation as specified.
• Cancellation: Cancellation policies may vary depending on the tour and booking date. Please refer to the specific tour details or contact us for cancellation policies and any applicable fees.

3. Pricing & Availability

• Pricing: Prices for tours and services are subject to change without prior notice. We will use reasonable efforts to display accurate prices on our website.
• Availability: Tour availability may vary depending on the season and demand. We will make reasonable efforts to inform you of any availability issues.

4. Travel Documents

• Travel Documents: It is your responsibility to ensure you have all necessary travel documents, including passports, visas, and travel insurance.
• Passport Validity: Please ensure your passport is valid for the duration of your travel, with sufficient blank pages for any required entry stamps.

5. Liability

• Limitation of Liability: Riyago Tourism shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or our services, including but not limited to:
  • Delays, cancellations, or changes to tours due to unforeseen circumstances (e.g., weather, natural disasters, political unrest).
  • Loss, injury, or damage to personal belongings.
  • Any acts or omissions of third-party service providers (e.g., hotels, transportation).

• Disclaimer of Warranties: We do not guarantee the accuracy, completeness, or reliability of any information on our website or any third-party travel information. The website and its content are provided “as is” without any warranties, express or implied.  

6. Data Privacy

• Data Collection: We may collect personal information from you during the booking process, such as your name, contact details, and payment information.
• Data Use: We will use your personal information only for the purposes of processing your booking, providing our services, communicating with you about your travel arrangements, and personalizing your experience on our website.
• Data Security: We will take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.
• Data Disclosure: We may share your personal information with third-party service providers (e.g., hotels, transportation companies) as necessary to fulfill your booking. We will only share your information with reputable companies that comply with data protection regulations.

7. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of United Arab Emirates. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of United Arab Emirates

8. Contact

For any questions or concerns regarding these Terms and Conditions, please contact us at  contact@riyagotourism.com or visit our contact page on the website.